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Phone

S&T has all burried facilities — the latest technology! Our competitors have aerial facilities, which can be affected by weather.

 

Cost Comparisons: (package including phone, internet, & cable)

S&T vs. AT&T (Goodland, Colby & Oakley markets)

S&T - local phone w/unlimited ID, caller, ID, call waiting, call forwarding, 3-way calling ($24.50); 3 MB internet ($49.95); Basic Cable TV, Digital, 1 DVR ($68.65); 
Total Monthly Bill: $143.10

AT&T - (doesn't have unlimited ID); only offers 50 channels, S&T offers 128 channels (basic package);
Total Monthly Bill: $106.99

 

Benefits for having S&T over AT&T:

  • S&T has techs on site quickly
  • S&T has 287 channels vs. Dish Networks 210 (basic and digital)
  • S&T has S&T Weather Source & the S&T Local Ad Channel, which broadcasts in all communities
  • S&T can work on computers, a true one-stop shop
  • S&T has local CSRs, no wait time! (12-minute average with AT&T)
  • S&T offers cellular as well
  • With S&T your money stays local
  • S&T has a local office
  • S&T does personal installation

Find key system phone information HERE.
 
Key Systems
Business Phone Systems

 

S & T Communications can design and install home and business communications systems of all sizes. S&T handles a full line of NORSTAR residential and business telephone equipment which range in size from two line stand alone telephones that are ideally suited for homes and small business to systems capable of supporting scores of lines and hundreds of telephone stations.

 

srv_bp1 NORSTAR M7324 Multi line/function telephone

 

NORSTAR T7316  srv_bp2
Business Series Terminal

 

srv_bp3  NORSTAR Venture 3 line
Requires no Key Service Unit and can accommodate three lines and support eight telephones
 
Toll Free Numbers

$1/month

7.9 cents/minute
 
Long Distance
  • Local Customer Service
  • FREE to switch
  • 24 hours a day / 7 days a week
  • One Bill

(6 second billing increments)
 
Conference Calling

$0.09/minute per caller

S&T Web Portal - $5/month per account

 

S&T Conference Calling - Does Your Company Need It?

Whether your conference call applications are industry-specific or enterprise-wide, S&T-Conferencing provides you with an affordable solution. Here are some of the ways that you can productively use conference calls to replace high-overhead, onsite meetings.

Management/Administrative

  • Board of Directors meetings
  • Operations reviews
  • Strategic planning sessions
  • Staff meetings

Sales and Marketing

  • Product announcements
  • Project management
  • Focus groups
  • Forecasting sessions

Management Meetings/Investor Relations/Public Relations

  • Earnings releases
  • Analyst updates
  • Press conferences
  • Acquisitions and merger discussions
  • Reorganization announcements

Annual Meeting Coordination/Research and Development

  • Project management
  • Design reviews
  • Remote site technical support

Customer Input Sessions/Customer Service

  • Critical account management
  • Customer feedback forums
  • Meeting scheduling

Logistical Planning/Finance

  • Budget development
  • Audit reviews
  • Legal consultation

Service Level Descriptions:

On Demand Audio Conferencing:

This service is a complete On Demand platform, built to maximize end user flexibility. Users can access the platform and initiate dial in or dial out calls, 24 hours a day, without any prior set up or operator assistance. Also included, at no charge, is our "Point-and-click" Conference Call Management, which allows you to control all aspects of a call, using your PC. Additional benefits of using this service include:

  • Ability to record the call
  • Calling out to add participants
  • Dropping unwanted participants off of the call
  • Muting individual or all participants
  • Locking the call from additional callers
  • Private conversations (subconferences) between you and targeted participants
  • Requesting S&T-Conferencing assistance during the call

This additional control is available with NO additional cost!

Operator Assisted:

Extremely useful for high security calls where an operator monitors the event from start to finish. This type of call provides a professional appearance to participants, with individuals greeted one at a time by an operator. Many times, the Operator Assisted Service is used for calls with international participants, due to its ease of use.

Operator Assisted Q&A:

This service is used mostly for high-end announcements that follow quarterly earning press releases. Hundreds of analysts, media and shareholders phone into a conference call and/or join a webcast to listen to the CEO and CFO release their results, comment on the past quarter and offer financial guidance for the future. A majority of these calls are held in "broadcast mode" meaning that everyone except the CEO and CFO are muted, and are placed in a listen-only mode.