COVID-19 Update

Jun 30 2020 by Matt Grogan

Dear S&T Customer,

At S&T, we remain deeply connected to our communities. The COVID-19 pandemic has impacted not only our team and customers but also the global community at large.  Today, the Kansas Corporation Commission has directed all utility providers to suspend any service disconnections until April 15th.  We support this decision 100% and will continue to provide the necessary telephone, cable, and broadband services to our customers.

As of now, our dedicated service teams will continue to provide customer support while taking extra precautions to ensure the safety of themselves and customers.   We encourage all customers to call 1 (800) 432-8294 for customer service needs, rather than visiting an S&T office in person.

We are monitoring the pandemic situation closely and will continue to make necessary adjustments as the situation continues to evolve.  Our highest priority is to ensure the safety of both our S&T family, our customers, and our communities.

We appreciate your patience and understanding as we navigate this unprecedented event. Please continue to stay safe, healthy, and connected.  

Best Regards,

Zack Odell
CEO

Tags
COVID-19 Update 184

Dear S&T Customer,

At S&T, we remain deeply connected to our communities. The COVID-19 pandemic has impacted not only our team and customers but also the global community at large.  Today, the Kansas Corporation Commission has directed all utility providers to suspend any service disconnections until April 15th.  We support this decision 100% and will continue to provide the necessary telephone, cable, and broadband services to our customers.

As of now, our dedicated service teams will continue to provide customer support while taking extra precautions to ensure the safety of themselves and customers.   We encourage all customers to call 1 (800) 432-8294 for customer service needs, rather than visiting an S&T office in person.

We are monitoring the pandemic situation closely and will continue to make necessary adjustments as the situation continues to evolve.  Our highest priority is to ensure the safety of both our S&T family, our customers, and our communities.

We appreciate your patience and understanding as we navigate this unprecedented event. Please continue to stay safe, healthy, and connected.  

Best Regards,

Zack Odell
CEO