All Customers

Customer Proprietary Network Information – View more information on how we are committed to respecting the privacy of our customers and members.

Consumer Privacy Notice – S&T is committed to your privacy. Review our policy on how we store, protect, and distribute your personal information.

Copyright Infringement Policy – Learn more about your rights and the actions S&T is required by federal law to take if copyright infringement claims are filed

Lifeline Program – The Lifeline program connects eligible low-income families and individuals to the services they need to live, earn, and participate fully in their communities. Read for more details.

Payment Terms

Red Flag Rules Compliance Statement – See how we actively work to detect, prevent and mitigate identity theft.

Statement of Non-Discrimination

Terms & Conditions of Agreement – View information regarding the Subscriber Agreement.

Internet Customers

Internet Services Disclosure – This document provides specific details about S&T’s Internet services to help consumers make informed choices about their purchase and use of those services.

WBITS Rates, Terms, and Conditions – This document provides specific details about Wireline Broadband Internet Transport Service Terms and Conditions (Effective July 1, 2022)

Phone Customers

Fiber Service Battery Backup Notification – To avoid a disruption of landline phone service during a power outage – and to maintain the ability to connect to 911 emergency services – S&T provides you with a battery for backup power for your voice telephone service at the time of the initial installation at no additional cost.

Hearing and Speech Services – Kansas Relay is a free public service that connects standard (voice) telephone users with people who have a hearing loss or a speech disability.

Video Customers

Accessibility Features – Learn more about screen reading and closed captioning options on the premium TiVO equipment available to you as a cable tv subscriber.

Access FCC Public Reports – Access S&T public reports on file with the Federal Communications Commission

TiVO End User License Agreement – Terms of Service when leasing a TiVO Device.