S&T Telephone/Communications customers may be eligible to receive up to $17.02 off their monthly local telephone bill through the Lifeline Program. You are eligible if you receive any of the following: Supplemental Nutrition Assistance Program (SNAP), Medicaid, Supplemental Security Income (SSI), Federal Public Housing Assistance (FHPA), Veterans Pension and Survivors Benefit, or 135% of the federal poverty level.  A consumer must provide THREE CONSECUTIVE MONTHS of statements as documentation of income, or provide a copy of their tax return for the previous year.

Apply online or download a printable application.

For assistance, call the Lifeline Support Center at 800.234.9473.

Learn more about Lifeline and ACP

COVID-19 Update:

The FCC has temporarily adjusted the guidelines for acceptable documentation for income-based eligibility in the Lifeline program.

Currently, those who feel they are eligible based on their income must provide three consecutive months of income documentation. Due to the pandemic and recent unemployment, customers are unable to meet this requirement. Instead they are adjusting the requirement to the following:

Through February 28, 2021, consumers who do not have three consecutive months of income documentation may provide an official document that confirms their current income information. This may include a notice of unemployment benefit payments or a notice of a successfully submitted application for unemployment benefits.

To prove a consumer’s current household income is at or below 135% of the federal poverty guidelines, as an alternative to acceptable documentation already allowed by the rules, consumers may submit an official document that, at a minimum, includes:

  • The consumer’s name, or the name of the consumer’s benefit qualifying person (BQP);
  • The current income information; and
  • A date within the last 3 months.

Additionally, the order also states:

  • De-enrollments of existing subscribers should not occur.
  • Recertification is on hold for the anniversary dates between April 14, 2020, and February 28, 2021.
  • All reverification activity is on hold
  • Consumers will not have to confirm the usage of their Lifeline service